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Do You Vet Guests? Here’s How We Ensure Safe Bookings
Do You Vet Guests? Here’s How We Ensure Safe Bookings
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Written by Issa Vera Retes
Updated this week

At The Upgrade Authority (TUA), safety and peace of mind are at the heart of what we do. Whether you’re a property owner or a guest, we understand the importance of a secure and trustworthy booking process. That’s why we’ve implemented a robust guest verification system powered by cutting-edge AI technology.


Yes, We Vet Every Guest

Our approach to vetting is thorough yet seamless. We use an independent risk management platform that combines AI-driven insights with advanced verification tools to screen each guest before they stay.

Here’s how it works:


Step 1: Unique Verification Link

When a guest books a stay, they receive a personalised verification link. This is where the vetting journey begins.


Step 2: Intelligent Guest Screening

The platform conducts a comprehensive screening using sophisticated AI algorithms to assess potential risks. This step ensures that each guest meets our high safety standards.


Step 3: ID Capture

Guests are prompted to upload their official ID through the secure link. This step not only verifies their identity but also provides an additional layer of accountability for their stay.


What Happens Next?

Once the guest completes the process, you’ll receive a confirmation notification. This means your booking is:

  • Verified: The guest’s identity has been validated.

  • Protected: You have peace of mind knowing risks have been minimised.


Why Does This Matter?

Guest vetting benefits everyone involved:

  • For Property Owners: It ensures your property is in safe hands, reducing risks of damage or non-compliance.

  • For Guests: It fosters trust and accountability, creating a seamless and worry-free stay.


Safety You Can Count On

By combining AI technology, intelligent screening, and ID validation, we take the guesswork out of guest verification. This is just one of the ways we’re committed to providing a safe, secure, and enjoyable experience for all.

Have more questions? Reach out to our team—we’re here to help.

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